SPECIFICATIONS

Application Area: Living Room

Brand Name: ACRDDK

Choice: yes

Classification: Incense Base

Cosmetic Feature: None

High-concerned chemical: None

Material: Resin

Model Number: Aroma Burner

Origin: Mainland China

Production: Candle Aromatherapy Furnace

Type: Incense Burner

Use: Smell Removing/Dehumidification

semi_Choice: yes

Description:

Features:

Perfect Gift: This return incense burner has a beautiful appearance. When the reflux incense cone is lit on the incense burner, the smoke will reflux and form a milky waterfall, which is very novel and interesting. 

Applicable Occasions: Suitable for meditation and relaxation, it can create a peaceful atmosphere, relieve stress and improve sleep quality. You can also use it as an ornament without lighting incense. 

Fashionable Design: Our reflow incense burner is made of environmentally friendly resin, hand-carved, and its design is novel and unique. When used, it produces smoke that surrounds the incense burner like waterfalls and clouds. 

Easy to Use: Please put the waterfall incense burner rack in a flat and windless place, light the reflux incense cone, align the incense hole with the incense burner hole, and the smoke will flow down slowly, showing a dreamy waterfall. 

Intimate Service: We are committed to providing customers with high-grade after-sales service. If you have any questions, you can contact us, and we will solve them for you until you are satisfied.

Specifications:

Materials: Resin

Functions: Incense

Note:

Due to the screen lighting effect, the actual color of the product may be slightly different.

Due to manual measurement, please allow size error.

Package Includes:

1*Waterfall Backflow Incense Holder

Processing Time

Orders placed before 2 PM PST (Monday–Friday) ship the same day, with 1–3 days for preparation. Orders placed after 2 PM or on weekends ship the next business day. Delivery Estimates United States only: 8–20 business days (typically 12–15 days with full tracking). Additional delays of 3–5 days may occur during peak seasons such as holidays.

Tracking

A tracking number is emailed within 24 hours of shipment. Check your inbox (including spam) or log into your account for updates.

Shipping Costs

Free shipping on all orders over $50.
A flat rate of $4.99 applies to orders under $50, displayed at checkout. Important Notes Lost in Transit: Full refund issued if no tracking update 10 days past the expected delivery date.  

Damaged on Arrival

Refer to our Refund Policy.  
No Delivery in 30 Days: Automatic full refund.  
All packages ship from US warehouses or trusted partners.

Shipping Area

United States only (including Alaska, Hawaii, and PO boxes). Questions? Contact us at contact.zenessentials@gmail.com. We respond within 12 hours.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Contact.zenessentials@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Contact.zenessentials@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Contact.zenessentials@gmail.com.