What makes your products eco-friendly?
We hand-pick reusable borosilicate glass, bamboo lids, plant-based grooming formulas, and soy wax—zero single-use plastics, always.
Are the pet grooming tools safe for my fur baby?
Yep—vet-approved, hypoallergenic, and tested on our own rescue pups. No harsh chemicals, just gentle shine.
How long until my order ships?
Orders placed before 2 PM PST ship same day (Mon–Fri). You’ll get tracking within 24 hrs.
Where do you ship from?
We partner with trusted warehouses in the US, EU, and Asia to get your goodies to you fast—usually 3-7 days domestic.
What’s your return policy?
30-day “Love It or Leave It.” Unused items, original packaging—send it back, we cover return shipping.
Can I cancel or change my order?
Yes, within 1 hour of purchase. Shoot us a quick email at contact.zenessentials@gmail.com.
Do you offer bulk or wholesale?
Totally! Drop us a line for custom pricing on containers or grooming kits.
My candle arrived with a tiny crack—help!
No stress—reply with a photo and we’ll replace it free, no return needed.
Got more Qs?
Hit us up anytime at contact.zenessentials@gmail.com We answer in <12 hrs.